Privacy Policy
Background:
CloudPost (BLU Technosoft) respects the privacy of all visitors to Our Site and recognizes the importance of safeguarding their information. We are committed to using data collected from you in a manner that aligns with your rights and complies with legal obligations. This Privacy Policy governs Our collection and use of any data pertaining to your use of Our Site. Please review this Policy carefully to ensure understanding. Your use of Our Site constitutes acceptance of this Privacy Policy. If you do not agree with the terms outlined in this Policy, please refrain from using Our Site.
Definitions and Interpretation
Within this Policy, the subsequent terms carry the following meanings:
Account – refers to an account necessary to access and/or utilize specific areas and features of CloudPost (BLU Technosoft)
Cookie – refers to a small text file positioned on your computer or device by CloudPost (BLU Technosoft) when you visit particular sections of the website and/or utilize certain features. Information regarding the Cookies utilized by CloudPost (BLU Technosoft) is delineated in section 13, below;
CloudPost (BLU Technosoft) – pertains to this website, CloudPost (BLU Technosoft).co;
UK and EU Cookie Law – denotes the pertinent sections of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011, and 2015; and
We/Us/Our – pertains to CloudPost (BLU Technosoft)., based in #552, 2nd Floor 16th Main, 15th Cross Rd, 4th Sector, HSR Layout, Bengaluru, Karnataka 560102, India
Scope –
What Does This Policy Cover? This Privacy Policy pertains solely to your utilization of CloudPost (BLU Technosoft). It does not encompass any websites linked to CloudPost (BLU Technosoft) (whether provided by Us or shared by other users). We do not control how your data is gathered, stored, or utilized by other websites. We recommend reviewing the privacy policies of such websites before disclosing any data to them.
Information About Us
3.1 Our Site, is owned and operated by CloudPost (BLU Technosoft),. Headquartered at #552, 2nd Floor 16th Main, 15th Cross Rd, 4th Sector, HSR Layout, Bengaluru, Karnataka 560102, India
please reach out to us at support@cloudpost.ai
What Data Do We Collect?
Certain data is automatically collected by CloudPost (BLU Technosoft), as outlined in section 13 regarding Our use of Cookies. Additionally, other data will only be gathered if voluntarily submitted and consented to by you for purposes delineated in section 5, such as during Account registration. Depending on your interaction with CloudPost (BLU Technosoft), we may collect some or all of the following data:
Name
Business/company name
Contact information (e.g., email addresses)
Demographic information (e.g., postal code)
Financial information (e.g., credit/debit card numbers)
IP address (automatically collected)
Web browser type and version (automatically collected)
Operating system (automatically collected)
A list of URLs starting with a referring site, your activity on CloudPost (BLU Technosoft), and the site you exit to (automatically collected)
Billing Address
VAT No.
Social Profile URLs
How Do We Use Your Data?
5.1 All personal data is securely stored in compliance with the EU General Data Protection Regulation (GDPR). For more security details, refer to section 6 below.
5.2 We utilize your data to offer the finest products and services possible, which encompass:
5.2.1 Managing your Account;
5.2.2 Managing your access to CloudPost (BLU Technosoft)
5.2.3 Personalizing and tailoring your experience on CloudPost (BLU Technosoft)
5.2.4 Supplying our products and services to you;
5.2.5 Personalizing and tailoring our products and services for you;
5.2.6 Responding to your communications;
5.2.7 Providing you with newsletters, alerts, billing information, etc., to which you have subscribed; you may unsubscribe or opt-out at any time by adjusting email preferences on our site or at the bottom of your email;
5.2.8 Conducting market research;
5.2.9 Analyzing your use of CloudPost (BLU Technosoft) and collecting feedback to continuously enhance CloudPost (BLU Technosoft)and your user experience.
5.3 In certain cases, data collection may be a statutory or contractual requirement, and we will be restricted in the products and services we can provide you without your consent to utilize such data.
5.4 With your permission and/or where permissible by law, we may also use your data for marketing purposes, which may involve contacting you by email AND/OR telephone with information, news, and offers on our products AND/OR services. However, we will not send you any unsolicited marketing or spam, and will take all reasonable measures to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011, and 2015.
5.5 Under GDPR, we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following conditions applies:
a) you have consented to the processing of your personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract;
c) processing is necessary for compliance with a legal obligation to which we are subject;
d) processing is necessary to protect the vital interests of you or another natural person;
e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
f) processing is necessary for the purposes of the legitimate interests pursued by a third party or by us, except where such interests are overridden by the fundamental rights and freedoms of the data subject that require protection of personal data, particularly where the data subject is a child.
5.6 CloudPost (BLU Technosoft) utilization and transfer of information received from Google APIs will adhere to the Google API Service User Data Policy, including the Limited Use Requirements.
The Google information provided by you, as a user, is used to furnish or enhance user-facing features that significantly impact your user experience. Google Drive™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
How and Where Do We Store Your Data
6.1 CloudPost (BLU Technosoft) retains your data only for as long as necessary, as outlined in section 5, or with your explicit permission. We conduct an annual review to determine data retention necessity and delete it accordingly, adhering to our Data Retention Policy.
6.2 Your data may be stored or transferred outside the European Economic Area ("EEA"). By using CloudPost (BLU Technosoft) and submitting information, you implicitly agree to this. We take reasonable steps to ensure data safety and compliance with GDPR, including legally binding contractual terms and EU-approved Model Contractual Arrangements.
6.3 Data security is a top priority for us. We implement physical, electronic, and managerial procedures to safeguard data collected through CloudPost (BLU Technosoft).
6.4 Our security measures include storing user assets like images and videos in the S3 AWS cloud, and data in the AWS RDS. or similar
6.5 Despite our efforts, internet data transmission may not be entirely secure. Users are advised to take precautions when transmitting data to CloudPost (BLU Technosoft).
How Long Do We Retain Your Data
Data retention refers to retaining data for a specified period for backup purposes.
We retain personal data for the necessary duration, based on document and data types managed. Our general retention period is three months for Social Media Posts and lifetime for Name & Email.
Historical personal data may be retained or accessed under certain circumstances, such as contractual agreements or unforeseen events like litigation or business disaster recoveries.
Do We Share Your Data?
8.1 CloudPost (BLU Technosoft) may share your data with other companies within our group, including subsidiaries and our holding company and its subsidiaries.
8.2 We may engage third parties and API services to provide products and services on our behalf, such as payment processing, delivery of goods, and advertising. Third parties may require access to some or all of your data, and we ensure their compliance with safety and legal standards. Our current contracted parties include Amazon AWS, Stripe, PayPal, and others. or similar
Amazon AWS – N. Virginia
Chargebee, Inc.
Datability Solutions, Inc.
Stripe, Inc.
PayPal, Inc.
Hubspot, Inc.
Mixpanel, Inc.
HelpScout, Inc.
Zoom Video Communications, Inc.
Google Analytics/Tag Manager
Profitwell – Subsidiary of 200OK, LLC.
Calendly, LLC.
Facebook, Inc.
Google, LLC.
Capterra – Subsidiary of Gartner, Inc.
ActiveCampaign, LLC.
8.3 We may compile anonymized statistics about site usage and share them with third parties such as investors and partners, within legal boundaries.
8.4 In certain legal circumstances, we may be obliged to share data, such as in legal proceedings or compliance with legislation. We comply with such requests without requiring additional consent.
What Happens If Our Business Changes Ownership?
9.1 There may be occasions when we expand or downsize our operations, potentially involving the sale or transfer of control of all or part of our business. If user data is relevant to any transferred part of our business, it will be transferred along with that segment, and the new owner or controlling party will be allowed, under the terms of this Privacy Policy, to use the data for the original purposes for which it was collected.
9.2 Should your data be transferred in such circumstances, you will not be notified beforehand of these changes.
How Can You Manage Your Data?
When you provide information through our website, you may be offered options to limit our use of your data. We strive to provide robust controls over your data usage, including the ability to opt-out of receiving emails from us. This can be done by unsubscribing through the links provided in our emails or by managing your account settings.
Your Right to Withhold and Withdraw Information
11.1 Certain areas of our website can be accessed without providing any data. However, to utilize all features and functions, data submission may be necessary.
11.2 You have the option to restrict your internet browser's use of cookies.
11.3 You reserve the right to withdraw your consent for us to use your personal data at any time, as outlined in section 5. To do so, please contact us, and we will delete your data from our systems. However, please note that this may impact our ability to deliver optimal products and services to you.
How Can You Access, Delete, or Transfer Your Data?
You have the legal entitlement to request a copy of any personal data held by us, as well as the ability to request data deletion or transfer. For inquiries regarding access, transfer, or deletion, please reach out to us at support@cloudpost.ai or using the contact details provided in section 16.
Cookies Usage
13.1 Our website may deploy certain first-party cookies to enhance user experience and improve our products and services. We have carefully selected these cookies to prioritize user privacy.
13.2 By using our website, you may also receive certain third-party cookies, utilized for tracking, remarketing, and advertising purposes. These cookies are not essential for website functionality.
13.3 All cookies used on our site comply with current English and EU Cookie Law regulations.
13.4 Before any cookies are placed, you will be prompted to consent. Your consent enables us to provide the best possible service, although refusing consent may impact certain site features.
13.5 Some site features rely on cookies for operation, deemed "strictly necessary" by UK and EU Cookie Law. Consent is not required for these cookies, although blocking them may affect site functionality. We have taken measures to ensure user privacy is not compromised.
Name of Cookie
Purpose
Strictly Necessary
PHPSESSID
To maintain user sessions
Yes
tracking_id
To track affiliate referral users
Yes
The following Third Party Cookies may be placed on your computer or device:
Name of Cookie
Provider
Purpose
__utma,
__utmt,__utmb,
__utmc,
__utmz, __utmv
Google Analytics
Used to distinguish users and sessions
__hs,
hubspotutk,
__hstc,
__hssc,
__hssrc
HubSpot
To keep track of visitors and CRM purposes
mp_
Mixpanel
To run track usage and engagement
__atuvc
AddThis
Cookies set by AddThis for social sharing
hjClosedSurveyInvites,
_hjDonePolls,
_hjMinimizedPolls,
_hjDoneTestersWidgets,
_hjDoneSurveys,
Hotjar
To know how the visitor interacts with the survey pop-up
_gw,
_gs,
_gu
GetSiteControl
To check our GetSiteControl widgets work
correctly in accordance with
custom Behavior and Targeting setting
Summary of Your Rights under GDPR
Under the GDPR regulations, you are entitled to the following rights:
14.1. You have the right to request access to, deletion of, or correction of your personal data held by us.
14.2. You can file a complaint with a supervisory authority.
14.3. You have the right to be informed about the data processing activities taking place.
14.4. You can request to restrict the processing of your data.
14.5. You have the right to data portability.
14.6. You can object to the processing of your personal data.
14.7. You have rights concerning automated decision-making and profiling, as detailed in section 15 below.
If you wish to enforce any of these rights or if you have any questions regarding our website or this Privacy Policy, please contact us using the information provided in section 16 below.
Automated Decision-Making and Profiling
15.1. If we utilize your personal data for automated decision-making that significantly affects you, you have the right to challenge these decisions under GDPR. This includes requesting human intervention, expressing your viewpoint, and obtaining an explanation from us.
15.2. The right mentioned in section 15.1 does not apply under certain circumstances, including when the decision is necessary for a contract between you and us, authorized by law, or based on your explicit consent.
15.3. When we use your personal data for profiling, we ensure the following:
Clear information about the profiling process, its significance, and potential consequences is provided.
We use appropriate mathematical or statistical procedures.
Technical and organizational measures are implemented to minimize errors and ensure easy correction.
Personal data processed for profiling purposes is secured to prevent discriminatory effects.
Contacting Us
If you have any inquiries about our website or this Privacy Policy, please reach out to us via email at support@cloudpost.ai. Please ensure your query is clear, especially if it pertains to information about the data we hold about you (as discussed in section 12 above).
Changes to Our Privacy Policy
We reserve the right to update our Privacy Policy as necessary or as required by law. Any revisions will be promptly posted on our website, and your continued use of our site following these changes will signify your acceptance of the updated terms. We advise you to review this page regularly to stay informed.